Deployment IT Study-SH


Name
Telephone number
Address
City
State
Zip code
Email address
What is your job title or position?
Are you considered within your organization as a main decision maker when it comes to the evaluation and use of deployment services from external vendors for your client devices (such as desktop PCs, laptop PCs, Chromebooks, and fixed or mobile workstations)? DEFINITION: Deployment entails activities that include: loading software applications; imaging; physical device setup; configuration of device settings; data migration; and integration with the rest of the IT systems of the organization.
S3. What is the size of the business or organization in which you work in terms of the total number of employees (in the U.S.)?
S4. Which of the following best describes your title or role at the business or organization in which you work?
S5. How long have you been in the decision-making role for the evaluation and use of deployment services from external vendors for your client devices (such as desktop PCs, laptop PCs, Chromebooks, and fixed or mobile workstations) for your organization?
S6. Does your organization buy services for client devices from external vendor companies, or does it typically cover service needs with its own staff?
a. Deployment services
b. Support services beyond hardware warranty
c. Professional/consulting services (IT planning, IT architecture design, systems integration, etc.)
d. Education and training of IT staff and end users
S7. For which one of the following deployment services do you use external service providers (e.g., computer manufacturers, distributors, resellers, integrators, or other service providers) the most? Select one only.
S8. What is the degree of your involvement with the following aspects of evaluation and purchase of deployment services for your client devices (such as desktop PCs, laptop PCs, Chromebooks, and fixed or mobile workstations) for your organization? For each aspect use a scale of 1 to 5, where “5” means “Extremely involved (i.e., the “point person” for this aspect), “4” means “Very involved”, “3” means “Somewhat involved, “2” means “A little involved”, and “1” means “Not involved at all”.
a. Identify requirements, SLAs and other specifications for deployment services
b. Evaluate and select vendor(s) for deployment services
c. Decide how deployment services will be contracted and paid (one-off, monthly subscription, etc.)
d. Monitor vendor performance and metrics for deployment services
S9. What is the primary brand of the client devices deployed at your organization?
S10. Which is the primary type of external vendors from which you buy deployment services for your client devices? Select one only
S11. How many client devices (desktop PCs, laptop PCs, Chromebooks, and fixed or mobile workstations) are deployed at your organization, on average, every year (in the U.S.)?
S12. What proportion of your client devices are virtualized, i.e., used as partitioned virtual machines, e.g., with VDI (Virtual Desktop Interface)?
S13. What is the primary area of activity of your business or organization?
S14. What is your age?
S15. Do you or any member of your immediate family currently work for one of the following
S16. Is there any IT infrastructure brand (or brands) your company or organization would absolutely refuse to purchase in the near future?
S17. What is the name and location of your company or organization?
Please provide a link to your company website.
Can you provide us with a link to your LinkedIn Profile (if you have one)?